Returns & Subscription Policy
At Lit Resistance, every package is carefully curated and prepared in small batches. Because many of our items are limited-run, subscription-based, or specially packaged, we handle returns a little differently than large online retailers.
Subscription Renewals
All subscriptions renew automatically unless cancelled before your next billing date.
You can manage or cancel your subscription at any time through your account portal. If you run into any issues, simply reach out and we’ll help.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 14 days of delivery with:
your order number
a brief description of the issue
photos if applicable
We’ll make it right.
Returns & Exchanges
Due to the curated and subscription-based nature of our boxes, we generally do not accept returns or exchanges on:
subscription shipments
books
opened merchandise
limited or seasonal items
That said, if there’s a problem with your order, contact us. We believe in reasonable solutions and good humans.
Lost Packages
If a package appears lost in transit, please contact us and we’ll work with the shipping carrier to investigate and resolve the issue.
Questions?
Reach out anytime at:
Robyn@litresistance.com
We’re readers first, business second.